WeCo Nonprofit Customer Journey Map WeCo · Nonprofit community journey map
Click any stage or colored dot to explore resistance points, drop-off triggers, and recommended actions.
Month 0
First contact
Intro call / referral
Month 0–1
Proposal review
Decision & sign-off
Month 1
Platform onboard
Members join WeCo
Month 1–2
Early adoption
Coaching & activation
Month 2–3
Community survey
Insight & model design
Month 4+
Full execution
Programs & growth
Resistance
Drop-off risk
WeCo action
Click any stage header or colored dot to see resistance points, drop-off reasons, and recommended actions for that part of the journey.
High friction Moderate Low / resolved